Category: Press-release

23 Apr 2016

Movers & Shakers interview with Arvind Kumar, Founding Member & CEO – Attune Technologies

Arvind is Founder CEO of Attune, a visionary healthcare IT Product Company that delivers next generation cloud based healthcare IT products to the global healthcare market. With 6+ years of operation, 200+ employees and with more than 8.6 million patient records & transactions, the company is a pioneer in cloud based LIMS & HIMS and is successfully delivering technology to over 150 clients in more than 12 countries through 2500+ centres and is backed by Norwest Venture Partners, a global multistage investment firm. Besides Attune, Arvind is the Founding and Management Committee member of Gnyan Prabodh, an NGO working towards eliminating illiteracy in India. He was one of the founding members of the trust with a modest sponsorship of 3 students in year 1999 and grew the trust to sponsor 313 students in the year 2007. In total, 700 students with the sponsorship amount of Rs. 17 Lakhs have been disbursed by the trust. Arvind is also a Professional cricketer and has represented his district and state in various tournaments. He is an excellent orator and a vivid thinker excited about innovation.

1. Attune Technologies is a renowned company in the Healthcare IT Services market. Can you share some key milestones the company has achieved over the years?

Attune started operations in India in December 2008. Within the first 6 months of operations, we successfully deployed our software and went live with our key pilot customer. In early 2010, we received our Angel round of funding from Mercatus Capital and incorporated the holding company in Singapore. We then went on to win a contract with Medall Healthcare, one of the largest lab chains in India in 2011, and ended the year on a high note with the commencement of our operations in the Philippines.

The year 2012 turned out to be landmark for us when we signed a contract with Metropolis, the leading lab chain in India and closed the year with Series A investment from Norwest Venture Partners (NVP).

In June 2013, we expanded our operations to Indonesia with RS Sanglah Hospital – one of the largest government hospitals in the country and celebrated onboarding of Thyrocare in India the very next year. More recently, in June 2015, we received our Series B funding from Qualcomm Ventures and NVP.

The growth over the years has been phenomenal and we now have operations in 14 countries and manage over 10 million patients’ health records on Cloud.

2. Can you share with us your future expansion plans and the strategic road map to achieve them?

Attune, currently, has operations in 14 countries. Our goal is to become the preferred partner for healthcare organizations around the world and a global leader in the healthcare technology domain. We are currently focusing on the Middle East and North Africa (MENA) and Southeast Asia. You will soon see us in the European and American markets as well.

3. Do you have any plans for external funding, JV/Acquisitions or any kind of partnerships in India to meet your expansion drive?

We are open to funding and acquisitions. Our goal is to hit revenue of $100 million and establish ourselves as a leading participant in the emerging markets. Once we achieve this objective, we will consider acquisitions. However, right now the focus is on growing the business organically.

In Cloud and Software as a Service (SaaS) companies, the traditional channel partnership models do not exist. Cloud providers such as Microsoft and Amazon establish a strategic partnership with independent software providers for cross-selling vendor products in their Cloud and vice versa. We will also look for such strategic partnerships going forward.

4. There are many companies who are offering or are planning to offer services on Cloud in future; some of them are really well-known and established participants. What do you consider as your key business differentiators?

We are early participants in adopting the Cloud technology for healthcare applications and that, we believe, gives us a head start by a few years and the inherent first-mover advantage.

Our key differentiators include:

  • Modular solutions and configurable workflows
  • Robust data architecture for analysis
  • Scalability from a single general practice clinic to a national healthcare network through multi-tenancy
  • Truly SaaS and customizable product suite

5. Would you classify yours as a success story? Are you satisfied with the progress Attune Technologies has made so far and its contribution to the Healthcare IT space of India?

That depends on how you define success. We believe that success is a journey rather than one specific destination. The dreams and plans become bigger as you move ahead and as the organization matures. We set out to build a large company with the vision of being global leaders in the healthcare IT domain, and we are currently in the process of realizing that vision. We have a suite of cutting-edge products and solutions that are changing the landscape of the healthcare industry and, true to our brand’s positioning of ‘Innovation Infinite’, we will continue to innovate.

6. Please comment on the innovative customer connect models undertaken by Attune Technologies to enhance client excellence and satisfaction. Please highlight some of the retention strategies followed.

At Attune, we are focused completely on the needs and pain points of the customers and how we can help them solve key business problems. We like to tie our success to the client’s success. In order to live the promise of a customer-centric approach, we recently established a customer success team that works around the clock and is dedicated to providing support, trouble shooting, and training to ensure that customers derive maximum value from the product.

We understand that implementing software has challenges akin to change management and we use a top-down approach to ensure that the key decision makers and the team involved on the customers’ side are completely onboard with our implementation roll-out plan.

Above all, we maintain a strong and continuous relationship with our clients, working together as a single team focused on the project. The implementation and going live of the software is considered the beginning of the relationship rather than end of a sale. We work closely with the customers’ teams to ensure that they get more out of our products and optimize the solution. This is the reason that our customers swear by our implementation team and voluntarily offer their personal time to speak to our prospects and their own peers in the industry about the value we bring to the table.

7. The pricing in the industry varies significantly from vendor to vendor, client to client, market to market. What kind of price policies and positioning are expected by Attune technologies over next two to three years?

When it comes to pricing, we follow a hybrid model of SaaS and licensing, depending on several factors. Our pricing policies are modeled on the revenue drivers of our customers and we work relentlessly to ensure their success. We want to position ourselves as leaders in the health technology space and we believe that even for pricing strategy, a ‘one-size-fits-all’ approach is not appropriate. We work on understanding the customers’ business dynamics and challenges and we like to tie our pricing to achieving their business goals. Basically, we ensure that we have a skin in the game, which we find is warmly welcomed by our prospects and customers.

09 Apr 2016

Attune reports the highest number of CPRE-FL certified professionals in India

There are currently only 150 certified members reported since the introduction of the certification in India of which 8 are from Attune, making it the organization with the largest number of CPRE qualified specialists in the country.

Chennai, February 06, 2016: Attune Technologies, a Cloud-based healthcare technology company, headquartered in Singapore today announced that it has the highest number of specialists who have cleared the prestigious Certified Professional for Requirements Engineering – Foundation Level (CPRE-FL) accreditation in India.

The CPRE, a globally recognized certification provided by the International Requirements Engineering Board (IREB), educates individuals in complete Requirements Management including elicitation, documentation, verification and validation throughout the product lifecycle. It empowers professionals with knowledge, tools and best practices in the Requirements Engineering domain. There are currently only 150 certified members reported since the introduction of the certification in India of which 8 are from Attune, making it the organization with the largest number of CPRE qualified specialists in the country.

Speaking on the occasion, Ramakrishnan Venkataraman, Co-founder & COO, Attune Technologies said, “At Attune we strive relentlessly to provide technological innovations to the industry that redefine the healthcare landscape. It is crucial to define, analyse and manage the requirements to develop unique, cutting-edge solutions that eliminate the existing gaps and address the customer needs. We are proud to announce that we now have internationally recognized CPRE-FL certified professionals on board to take our solutions to the next level.”

“We have put in a lot of effort towards this program, sitting with the trainers a month in advance to tailor the course to suit our company goals. This helps our employees get more out of the certification and allows us to serve our clients better. We have set aside a few hours from the workweek for the last 3 months focused towards this rigorous training, and I am happy to note that our efforts are paying off”, Dr. Anand Gnanaraj, Co-Founder and Chief Medical Officer at Attune noted.

He further added, “At Attune, we are committed to meeting international standards, and delivering state-of-the-art technological solutions to the healthcare ecosystem. True to our vision of customer first, we focus on honing the skills of the workforce to gain expertise, employ the best practices and deliver the best solutions to our customers. The CPRE-FL certification is an important step in this journey”,

Attune had recently announced the launch of two mobile apps – the DoCoM and PathWorks designed by doctors, for doctors and healthcare professionals, at Arab Health 2016 in Dubai – the largest healthcare congress in the Middle East. The apps serve as collaboration tools between doctors, pathologists and other clinical professionals.

Attune is also the winner of the prestigious Frost and Sullivan Award for India Emerging Healthcare IT Company of the Year 2015.

About Attune Technologies

Attune Technologies is a pioneering healthcare IT product company that delivers a truly integrated cloud-based system for healthcare delivery organizations. Its technology platform can serve a single GP clinic up to a national Hospital Information System (HIS) / Electronic Medical Record (EMR) network. Attune is constantly innovating new solutions for the entire healthcare value chain. Attune has acquired 150 clients, globally, and has created a niche in the market with its technology innovation. The company’s platform interfaces with over 800 devices such as lab analyzers and ICU machines to absorb labs into the health network. In interfacing with them, Attune is bringing to life the concept of Internet of Things (IoT) or a connected universe for the entire healthcare sector. With plans to seed its software into primary healthcare centers and hospitals across Tier-2 and Tier-3 cities, Attune plans to establish the most comprehensive health network in India and take its innovation overseas.


Media Contact:
Rajlakshmi Raghavan – Sr. VP – Marketing
Email: raji@attunelive.com

09 Apr 2016

Attune Technologies launches powerful collaboration platforms for doctors, hospitals and pathologists at Arab Health 2016 in Dubai

These two powerful apps will change the way medical professionals collaborate in the healthcare continuum and are poised to dramatically increase productivity resulting in improved patient outcomes.

Dubai 25th Jan 2016: Attune Technologies, a Singapore based healthcare technology company that delivers a pioneering integrated Cloud-based platform for healthcare delivery organizations, announced today (Date) the launch of two new powerful apps – ‘DoCom’ and ‘PathWorks’– which are poised to change the way doctors and hospital staff interact and collaborate, potentially help save lives.

A doctor’s day is busy, packed with consultations, in-patient visits during rounds, diagnostic, interventional and surgical procedures and handling numerous calls each day. However, several times, there are instances of miscommunications, incomplete information and delays in the delivery of critical information in a timely manner. Attune Technologies has revealed that the launch of these new apps is part of their continuing efforts to address this serious existing gap in communication and collaboration in the healthcare space.

Speaking on the occasion, Arvind Kumar, Founder and CEO of Attune Technologies said, “DoCoM and PathWorks are tools designed by doctors for doctors to offer seamless communication and notification that is created based around the doctor’s schedule”. He further added, “With the DoCoM app, it is now possible for hospitals to share images like X ray, ECG, Clinical pictures (like a skin rash) and videos (like an angiogram) with a closed group of doctors. The app is designed to cater to most of the routine yet time consuming communications such as discharge, lab report, minor clinical problems and case sheet requirements to help hospital staff move faster. In case of PathWorks it empowers the doctors to view lab report results, see previous reports and authorize on the go from their handheld device.”

Dr. Anand Gnanaraj, Co-founder and Chief Medical Officer at Attune further added, “While the existing messaging platforms make collaborations easier, they are neither secure, nor designed for medical applications – which means, the doctor has to spend time typing out all the instructions clearly and later track them to see if they were followed through. This is compounded by the inability of the doctor to keep track of everyone’s phone number. The intuitive user interface of DoCom and PathWorks apps help doctors take quick decisions and stay in touch with hospital staff 24×7 breaking geographic barriers. The other challenge with discussing patient data in a platform is maintaining the sanctity of patient confidentiality which is addressed by these apps from Attune.”

This one of a kind secure collaboration platform is expected to be adapted by hospitals, labs and doctors across the world paving the way for a new era in communication between professionals in healthcare ecosystem resulting in better patient outcomes.

Attune Technologies has customers in over 14 countries across the globe for their HIS, LIS, Business Intelligence and Medical device integration products and solutions in the healthcare space.

About Attune Technologies

Attune Technologies is a next-generation healthcare IT company that has pioneered Cloud based products designed to help the entire Healthcare ecosystem offer enhanced patient care. Attune’s solutions seamlessly integrate Labs, Hospitals, Pharmacies, Blood Banks, Radiology, Medical Devices (IoT), Insurance Companies, and Accounting resulting in increased revenues and operational efficiency. Attune’s solutions can be deployed across the spectrum of organizations – starting from single physician clinics to a network of healthcare providers making it the largest Cloud based healthcare IT service provider in the region.

Funded by Norwest Venture Partners and Qualcomm Ventures, Attune is headquartered in Singapore and supports over 10 million patient health record serving 200+ clients spread across 14 countries in the Indian Subcontinent, South East Asia, Middle East and Africa. The company’s platform interfaces with over 1100 devices such as lab analyzers and ICU machines to absorb labs into the health network. In interfacing with them, Attune is bringing to life the concept of ‘Internet of Things’ or a connected universe for the entire healthcare sector.


Media Contact:
Rajlakshmi Raghavan – Sr. VP, Marketing
Email: raji@attunelive.com

09 Apr 2016

Attune Technologies recognized as ‘Company of the Year 2015’ for healthcare IT by SiliconIndia Magazine

There are currently only 150 certified members reported since the introduction of the certification in India of which 8 are from Attune, making it the organization with the largest number of CPRE qualified specialists in the country.

Singapore 17th Feb 2016: Attune Technologies, an Innovative healthcare IT product company, was recently recognized the” SiliconIndia Company of the Year 2015 for Healthcare IT” by SiliconIndia Magazine. The award was in recognition of Attune Technology’s innovative product offerings and services in the healthcare category.

Speaking on the occasion, Ramakrishanan Venkataraman, Co-Founder and COO, Attune Technologies, said, “The award is a source of great pride to our company, and shows our dedication to create a world-class healthcare ecosystem in India. It demonstrates our technological strength and innovation in the healthcare space”

Anamika Sahu, Managing Editor, SiliconIndia Magazine, further added, “We believe that Attune Technologies is the company to watch out for. Attune has been making its journey at a rapid pace spreading its operations to 14 countries in a matter of only 6 years. Healthcare in India is constantly evolving and many organizations are adopting global best practices that can enhance the quality of healthcare delivery in India. Technology is at the core of what Attune does. They are constantly upgrading their technology and innovating new solutions to make healthcare affordable, seamless and efficient for the entire healthcare value chain”.

Attune Technologies currently offers Cloud-based solutions to over 200 hospitals, laboratories, and clinics in India and worldwide and manages more than 10 million patient records. The platform provides hospitals, labs, and clinics with integrated services like management of patient data, scheduling and billing, and workflow on the cloud.

About Attune Technologies

Attune Technologies, is a next-generation healthcare IT company that has pioneered Cloud based products designed to help the entire Healthcare ecosystem offer enhanced patient care. Attune’s solutions seamlessly integrate Labs, Hospitals, Pharmacies, Blood Banks, Radiology, Medical Devices (IoT), Insurance Companies, and Accounting resulting in increased revenues and operational efficiencies. Attune’s solutions can be deployed irrespective of the organization size –

starting from a single physician clinics to a network of healthcare providers making it the largest Cloud based healthcare IT service provider in the region.

Funded by Norwest Venture Partners and Qualcomm Ventures, Attune is headquartered in Singapore, managing over 10 million patient health record and serving 200+ clients spread across 14 countries in South East Asia, Middle East and Africa. The company’s platform interfaces with over 1100 devices such as lab analyzers and ICU machines to absorb labs into the health network. In interfacing with them, Attune is bringing to life the concept of Internet of Things or a connected universe for the entire healthcare sector.

Attune was recently recognized by leading global research firm, Frost & Sullivan as ‘Emerging Company of the Year 2015’ for its technological innovations in the healthcare space.


Media Contact:
Rajlakshmi Raghavan – Sr. VP, Marketing
Email: raji@attunelive.com

09 Apr 2016

Attune Technologies expands its senior leadership team

Close to the announcement of Series B funding to the tune of $10M, Attune Technologies now announces appointment of senior leadership to propel the company to the next level.

Chennai, 3 Nov, 2015: Attune Technologies, a Singapore based pioneering healthcare technology company that delivers an integrated cloud-based platform for healthcare delivery organizations, has announced the expansion of its leadership team with the appointment of function heads for Marketing and Projects & Implementation.

Harish Sivaraman has joined as Senior Vice President for Projects & Implementation and Rajlakshmi Raghavan has been appointed as Senior Vice President and Head of Marketing. Both these leaders will report into Arvind Kumar, Founder & CEO of Attune Technologies.

Harish Sivaraman brings with him over 20 years of experience in Healthcare, BPS and IT Services. Prior to joining Attune Technologies, Harish was part of Medall Healthcare, a leading healthcare diagnostics chain in India, Merrill Technologies and Lason. Harish comes with expertise in healthcare ecosystem and has driven large BPS companies to scale.

Rajlakshmi brings over 18 years of rich experience in sectors such as advertising, direct marketing, event management, PR, corporate communication and consulting. Prior to Attune Technologies, she was associated with Procter & Gamble, McCann Erickson, Ajuba Solutions, Region Holdings and TalentSprint in progressive marketing roles. She has a keen understanding of diverse markets and carries a wealth of experience from early-stage as well as large companies.

Welcoming the new leadership on-board, Arvind Kumar, said, “I am delighted to welcome Harish and Rajlakshmi to Attune Technologies. They both bring in wealth of experience and immense skill and I am sure that they will play a pivotal role in helping us drive company’s growth to the next level.”

Harish S commented, “I’m excited to be part of the Healthcare ecosystem once again through Attune. Rajlakshmi further added, “It feels great to be a part of the Attune team and I look forward to leading its global marketing initiatives.”

The appointment comes at a time when the company recently closed $10 million round of Series B funding led by Qualcomm Ventures and Norwest Venture Partners. The appointment of new members is part of the company’s initiative to hire strategic talent and strengthen leadership at Attune.

About Attune Technologies

Attune Technologies is a pioneering healthcare IT product company that delivers a truly integrated cloud based system for healthcare delivery organizations. Its technology platform can serve a single GP clinic up to a national HIS/EMR network. Attune is constantly innovating new solutions for the entire healthcare value chain. Attune has acquired 200 clients globally and has created a niche in the market with its technology innovation. The company’s platform interfaces with over 1100 devices such as lab analyzers and ICU machines to absorb labs into the health network. In interfacing with them, Attune is bringing to life the concept of Internet of Things or a connected universe for the entire healthcare sector. With plans to seed its software into primary healthcare centers and

hospitals across tier-2 and tier-3 cities, Attune plans to establish the most comprehensive health network in India and take its innovation overseas.

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