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Author: Attune Technologies

24 Jun 2016
What are the benefits of HMIS

6 Reasons Why HMIS Should Be the Next Process Improvisation Measure at Your Hospital

The Benefits of a Hospital Management Information System.

It is important to evaluate and understand the benefits of Hospital Management Information System (HMIS) thoroughly and pit them against the needs of your hospital when trying to figure out why you need an HMIS implemented in your hospital.

Here we list out some of the unique benefits of HMIS and how they impact hospital processes. Pit them against your needs and see if they fit:

1. Easy Access To Patient Data

A well-implemented HMIS means readily available patient data to the care providers. It is only a matter of few clicks and all the requisite information about a patient, from various departments in the hospital, can be available on the screen. If the treating doctor needs to re-check the test reports of a patient, he need not go looking for the IPD file in the patient floor; logging into the HMIS will give him instant access to those reports and timely treatment decisions ensue. If the HMIS is implemented, the doctor will be able to access reports remotely improving productivity.

2. Cost Effective

HMIS cuts out a lot of manual work that are performed in hospitals especially documentation and record keeping. The level of human intervention is really low with a well-implemented HMIS. It helps in cutting down manpower costs because a lot of work gets automated and does not require manual intervention to store or analyze the information. HMIS also saves much on storage and the related costs. A well-implemented HMIS practically makes a hospital paper free. (Only the legally mandatory documents need to be maintained on paper to comply with the rules.)

3. Plugs Revenue Leakage

Because processes on HMIS are automated and a lot of tasks are assigned to the software to be performed with utmost accuracy, with minimum human intervention, the scope of error is reduced dramatically. For instance, while billing an IDP patient for consumables used, with HIS the bill can hardly go wrong because the consumables used are immediately entered into the HMIS by the nurse under the patient’s ID. Per unit rate of the consumable is already saved in the software as part of standard operating procedure of automation; merely selecting the consumable name and the quantity will enable the software to calculate the amount due accurately.

4. Increased Data Security & Retrieve-ability

Record keeping in hospitals is a mandatory bane with two challenges: keeping the data safe with only authorized personnel getting access to it and retrieving it within the minimum time possible. Add to these the perennial problems like space shortage, protection from natural elements and protection from pest damage etc.

When HMIS is implemented in a hospital, all the data is stored on the server or Cloud. Since HMIS works on logins, data security is not an issue as long as the personnel keep their passwords secret and safe. Logins ensure that only when logged in from the login, which has access rights, will anyone be able to access the data, ensuring data safety. Retrieve-ability of data stored on a server or Cloud is only a matter of few clicks.

5. Improved Operational Effectiveness

Improved access to patient data and improved work efficiency means better and faster clinical decisions. In this age of evidence based medicine, the faster the clinician gets the diagnostic reports and the quicker his orders are implemented the faster is the patient’s recovery and the better it is on the patient care index. With automation, all departments in the hospitals are inter-connected and faster information access further improves the quality of patient care and the resultant bed turnover in the hospital.

6. Accountability

HMIS comes with logins. Logins are like individual locks the key of which is alpha numeric with special characters. Every employee who needs to work on HMIS is given an individual login with access controls. Every task happens through logins, only. HMIS gives the kind of accountability that manual processes never manage to give. With an audit trail, HMIS allows every task to be traced to the employee who performed it.

To know more about the benefits of HMIS automation, click here.

22 Jun 2016
HIS Assessment for Business

Hospital Information System Assessment For Business-Technology Compatibility

Evaluating HIS on 5 points for technology assisted business features.

Hospital Information System (HIS) is no doubt the most sought after solution to efficiently automate hospital processes and improve operational excellence. But every business is about getting more business.

In this post we assess HIS for its business-technology compatibility and why it is as effective in a business-focused evaluation as it is in an operational excellence evaluation.

1. Decreased Operational Expenses Owing To Lesser Errors

Automated processes on HIS do not face the fatigue or stress of a human and thus improve efficiency. Once configures and implemented, HIS will be practically on autopilot generating reports on metrics that matter to you. With HIS implemented,every procedure performed on the patient has a digital footprint and this comes in very handy in case of any kind of conflicts resulting in legal entanglements. Any kind of momentary loss due to lack of tractability of what exactly happened can be avoided completely.

2. Speed Means Higher Turnover

As most of the processes in HIS implemented hospitals are automated and since software and servers are hardly ever known to slow down, speed is one constant feature of HIS. The communication between various interlinked departments, the reporting of various tests, emergency as well as non-emergency communications etc. are speeded up because of HIS and the over all operational efficiency goes up many notches. Increased speed in operations also means higher number of tests in laboratories and diagnostic sections, speedy recovery of patients resulting in lowered average stay in the hospital and higher bed turnover rate. And all these means increased revenues.

3. Money Saved Is Money Earned

HIS cuts out a lot of manual work that are performed in hospitals especially the ones where documentation and record keeping is required. The level of human intervention is really low with a well implemented HIS. It helps in cutting down manpower costs because a lot of work gets automated and does not require manual intervention to store or analyze the information. HIS also helps save on storage and related costs. A well implemented HIS makes a hospital practically paper free. Cost effectiveness of hospital process automation means much of the operational expenses can now be utilized for better business investments.

4. Improved Operational Effectiveness = Better on Popularity Index

Improved access to patient data and improved work efficiency means better and faster clinical decisions. In this age of evidence based medicine, the faster the clinician gets the diagnostic reports and the quicker her orders are implemented, the faster is the patient’s recovery and the better it is on the patient care index. With automation, all departments in the hospitals are inter-connected and faster access to information further improves the quality of patient care. Being better on patient care index also means a better reputation as a care provider and more patients choosing your hospital, which effectively means higher revenues.

5. Higher Popularity Means Higher Number of Tie Ups

Walk-in patients are a good source of revenue for hospitals but tie-ups are a steadier source. Tie-ups mean that patients will be referred to the hospital as per the pre-decided terms and conditions and they continue till the agreement is in place. Higher popularity as a healthcare provider means that there will be more number of TPAs, insurance companies and other sources of referrers lining up to tie-up with the hospital.

HIS is not just about automation, it helps plug revenue leakages, improve patient care and maximize revenues.

And for each of the five points above, using a hospital insurance claims management solution along with an HIS can offer a major boost to the improvements that can be achieved.

17 Jun 2016
Advantages of having your HIS on Cloud

Advantages of Having Your Hospital Information System on Cloud

Why not having your HIS on an in-house server is a better decision.

Your Hospital Information System (HIS) comes with a lot of advantages but obviously all of that comes at a cost. The cost of space, the cost of technology and the cost of implementation; how about cutting some cost where you can?

Opting for Cloud-based HIS vs. in-house server is an option that has many advantages and is a smart choice while automating your hospital processes. We take a peek into the most glaring advantages of having your Hospital Information System on Cloud and what makes it one of the smart business choices you will ever make:

1. Cost effective

The most obvious reason why Cloud-based Hospital Information System is a smart business choice. As the servers are off-site, it requires no hardware installation and the resultant licensing fees, maintenance costs and the software updates that will keep happening life-long for the software can be cut out immediately. The cost of hardware is eliminated from the equation too. Conveniently Cloud-based HIS only comes with monthly utility fees.

2. Data Security

One of the major concerns in a hospital information system is the security of the patient data that is generated on a daily basis and stored on the servers. Cloud-based HIS takes care of this almost perfectly. The data of the Cloud-based HIS is stored in encrypted form ensuring security. The encryption has high security levels and with practically no server downtime as compared to the on-site servers, Cloud-based HIS relieves the user of any operations problems and data security issues that arise out of the server being down.

3. Accessibility

In this age of evidence-based medicine, data accessibility is of paramount importance as far as effective patient care is concerned. Cloud-based HIS makes it very easy for data to be accessed from any location or any device. Since it is a wire-free technology, it does not require to be accessed through any particular terminal within the hospital; data can be accessed via proper logins through tablets, PCs and laptops located anywhere thus giving a work from home or clinic option to the clinicians and thereby speeding up the whole process of clinical decisions leading to quality patient care.

4. Reduced IT Requirements

A Cloud-based HIS means that the servers are off-site and all the costs associated with the hardware installation and the associated maintenance is nullified. The easy accessibility associated with Cloud based HIS not just makes data access easy, it also means it is easier to add users, units, departments, services etc. to the master log. This means you don’t have to go hunting the in-house IT team and anyone who has the login with administrator rights can do it easily. This also effectually saves on additional manpower costs spent on maintaining a big IT team to maintain the server, add/ edit the master logs etc.

5. Staggered Investments

Cloud-based HIS gives the hospital management the option of not buying a large server at the onset and blocking up capital. It takes away the risk of projecting the growth of the company correctly and buying a server that will be able to handle the data and operations load of that growth. Cloud-based HIS means the server space can be hired as and when the growth happens. There is no prior commitment and no blocked investment. Invest on server space only needs to happen when the need arises and that too only as an added amount in the form of monthly utility fees.

Cloud based HIS is secure, scalable and cost effective making it the smart decision for automation of your hospital.

15 Jun 2016
improve pathology lab performance

6 Tips to Improve Pathology Lab Performance and Ensure Error Free Reporting

Tips and tricks to iron out all the inadequacies leading to errors in your lab reports.

In the age of evidence-based medicine, laboratory reports are the backbone of any major or minor clinical decision. As any pathology lab owner, to improve lab performance and generate least error-riddled report is probably the highest on your priority list. As a leading LIS software company, we work closely with several pathology labs and have seen the challenges upclose and worked with them to create solutions.

Working with several pathology labs, we analyzed the most common and oft repeated reasons of errors in laboratory reports and list down 6 ways to get that perfect error free report here.

1. Using Bar Code System of Identification

Using a Laboratory Information System (LIS) a unique bar-code can be generated for each sample that will also incorporate the UHID of the patient. Right at the sample collection point, bar codes can be used on the vacutainers containing the samples. This will avoid any kind of duplication or wrong sample, wrong test confusion. A right sample from the right patient when tested for the right test will in all possibility give an error free, accurate report.

2. Device Integration

Interlinking as many processes as possible with LIS would mean that human intervention is reduced considerably; lower the human intervention, higher are the chances of avoiding human intervention induced errors. Aim to automate your lab as much as possible. Interlink and integrate lab devices as much as possible with your LIS.

3. Pre-Analytical Check Point

A single pre-analytical checkpoint can be set up and made part of the Standard Operation Procedures (SOPs) to be followed before the actual pathological test. This will hugely help in avoiding wrong test results due to human errors as well as help in reducing the time wasted on wrong samples.

4. Having a Maintenance and Calibration Schedule

When you automate your lab and depend heavily on the equipments to give you completely error free reports and maintain your Turn Around Time (TAT) it is mandatory that a close watch on the maintenance and calibration schedule of the equipments be maintained. Only well-calibrated and maintained equipments will generate 100% error free reports on a daily basis. You should also do some random QI checks on the equipment to ascertain that the reports generated by it are accurate.

5. Strict Adherence of Login Usage

Only authorized personnel should finally authorize the test result. Use of another personnel’s login by an unauthorized person should be strictly monitored and should not be entertained. When a Sr. Technologist authorizes a test report from the login ID of a Pathologist it would certainly reduce the work load of the Pathologist but the Technologist may not read the report as the Pathologist would have, thus possibly missing out on a major finding which may have made significant difference in the treatment of the patient or early detection of a major clinical condition.

6. Automate the Report Generation

More often than not, it is not the wrong testing procedure or a wrong sample that results in a wrong report; but it is a plain typing error. While automating your lab, ensure that the equipment’s are programmed to generate reports in the standard laboratory-reporting format. This will help you eliminate the role of the typist from the process, which will in turn eliminate all typing errors. This will also play a significant role in reducing your manpower costs.

These tips focus on using technology to deliver that perfect error free report because while focusing on quality reports you cannot forget your TAT. Timely and error free reports are the key to your laboratory edging out it’s competition successfully.

08 Jun 2016
Things You Are Doing Wrong In Your Laboratory

6 Things You Are Doing Wrong In Your Laboratory

Among many things that you do right in your laboratory there are many that you don’t. In this post, we list down 6 things most laboratories are doing wrong. Read on and check if you would like to eliminate any from yours:

1. Not Having a Strict Maintenance and Calibration Schedule

Laboratories deal with high-end equipment’s and they will have to undergo calibrations and maintenance. More so, in an automated laboratory, well-calibrated equipment’s are a must for error free results. A huge chunk of your operations cost is these calibration and maintenance costs. Keep processes in place for periodic checks of your equipment’s; this will help you avoid big maintenance and bigger costs. Get your laboratory manager/ head to keep an eye on the end dates of calibration and maintenance contracts. Get into AMC contracts; a maintenance job here and there everyday will cumulatively cost you much more than an AMC.

2. Ignoring Small Pilferage

Pilferage don’t just happen in the form of accounting or missing material from stores, it happens in much smaller forms too. The cumulative impact of this may in reality be much more than the financial or material pilferage. Tighten your security; your infrastructure should have least number of outlets and your operations team should do extensive training. Nothing works like the sense of ownership.

3. Lack of Multi Task Training of Staff

Manpower shortages from time to time need to be tackled smartly. Training majority of the staff to perform tests of different sections in the pathology would help reduce the overtime costs for the lab as well as cover up for the manpower shortage efficiently. This also in-effect keeps your operations moving smoothly during attrition since a multi task trained workforce can continue to operate till you find suitable replacement.

4. Not Using Your LIS Completely

You had contemplated the use of every feature on the software before buying the Lab Information System. You may even have got the vendor to add a few for your lab, but your operations team may have ended up using just the data storage and search/ find feature of the LIS. The software was custom designed for your lab so that every feature available is used and makes your processes efficient, cost effective and patient centric. Make sure that the software is used effectively and manual intervention is discouraged.

5. Not Having a Pre-analytical Check Point

An efficient pre-analytical checkpoint is a very important crossroad before the actual pathological test. It will mean one additional manpower doing nothing but checking what the sample collection counter has assigned to the laboratory sections to test, but this will hugely help in avoiding wrong test results due to human errors as well as help in reducing the time wasted on wrong samples.

6. Not Having a Color-Coded Identification of Samples

The vacationers containing samples can be color-coded to identify whether it is a single test sample or a shared one. This will help in reducing time wastage in searching for shared samples, which in turn will lead to efficient use of manpower thereby speeding up the whole process and affecting TAT positively.

Acquiring an LIS software is not enough, make sure that the entire team uses the software efficiently so you can reap the benefits of automation.

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